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Bluestacks installation errors and solutions

Bluestacks installation errors including graphics card incompatibility issue

Update: We have links to the old version where you can download and see if the old version of Bluestacks works for you. Don’t forget to check it out. In our tutorial to install Viber for PC, one of the step is to download Android Emulator Bluestacks. A lot of our readers have reported on our facebook page that they are not able to download or install Bluestacks on their PCs. We have done some research into what is going on and our team found out the cases when you can or cannot install Bluestacks. Since Viber for PC can only be installed through an android emulator, Bluestacks installation error can be a major issue. Let us talk about some of the common errors and then we will give some suggestions that might get a few of you to get Bluestacks installed on your PC and eventually you will be able to make free international calls using your Viber phone app on your PC.

Bluestacks Graphics Card Incompatibility Error

The most common problem is when you try to install Bluestacks and it says

Bluestacks cannot be installed on this PC because the Graphics card is not compatible with Bluestacks.

The graphics card is required by Bluestacks for a lot of things that it does. Whenever you want to draw any graphic on screen, such as shades, color rich objects, or even simple drawings, you will benefit from a graphics card. Although Bluestacks might not need that great graphics capabilities, the android apps that will run on it will demand it. With the advent of technology, Graphics cards have been employed for processing as well. Which means, you can now use GPUs for number crunching as well, this is called GPGPUs (General Purpose Graphics Processing units). Sorry for digressing. Coming back to the point, you need your graphics card to work with Bluestacks.

Here are a few solutions that might be useful in your case.

Power Setting Conflict Resolution

If your PC’s (laptops and netbooks as desktops don’t run on battery) power setting is such that it lowers the capacity of graphics card in order to give you a longer time to use your device. However, if this is the case when you install Bluestacks it will assume your Graphics card is not very powerful and hence Bluestacks installation will complain about incompatibility of your graphics card.

How to solve this: Connect your laptop or netbook to its charger and then try to install Bluestacks.

Bluestacks Graphics Driver Error (Not the card but drivers)

If you visit windows update under start menu -> All Programs -> Windows update, you will see a list of updates available for your PC. If graphics card drivers are listed as one of the available updates, you should apply these updates. Also, try to go to the device manager – Right click on My Computer and select properties. Then click on Device manager and see if you see any yellow symbol or red symbol. If that symbol appears in front of your graphics card, your drivers are missing. You will have to install them either from the internet or from the DVD if one came with it.

How to solve this: Install latest drivers for your graphics card. If your card is Intel visit this page (USA site) to see if they have newer drivers for you. For AMD visit this and for NVidia drivers you go here.

Bluestacks error 2318 – dock conflict

If you ran into this problem, the reason is that you are already using a program that is using the dock. For instance, if you installed RocketDock, you will not be able to install Bluestacks. If you want to install Bluestacks you will need to uninstall the other program that used a dock.

How to solve this: In order to fix this problem, uninstall the other software and install bluestacks. if it does not work store the following two lines in a notepad and rename the file as “viberforpc.reg” (don’t forget the double quotes. You won’t see the double quotes in the final name though, just during save dialong box.)

[-HKEY_CURRENT_USER\Software\RocketDock] [-HKEY_CURRENT_USER\Software\StackDocklet]

This will clean the registry and then you should be able to install Bluestacks.Then go ahead and follow the tutorial to get Viber for PC. You should be able to get Viber phone app working on your device in no time.

If you are still not able to install Bluestacks let us know and we will help you guys with what is going on. If you have a very old PC it might not have the graphics card that can run OpenGL and thus Android won’t run on it. The another common solution is to uninstall Bluestacks, download the new version, and install again.

Another Solution for “Graphical Card Incompatibility” (November 2013)

This is the most recent solution so far, published on 16th November, 2013. You can do the following and get it working flawlessly. don’t miss the steps.

  1. Uninstall if you have Bluestacks installed already.
  2. Open Registry editor (Type ctrl+R to open run and then type regedit in the box that appears).
  3. Take a backup of your registry.
  4. Search for bleustacks and delete all keys and values you find.
  5. Download Bluestacks from this link.
  6. Change the name of the file you just downloaded to runme.msi.
  7. Install it by double clicking on the file.

This should work flawlessly.

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I am a tech-savvy person who likes to share his knowledge to make this world a little better. Why don't you help me in this goal and send me some of your knowledge to share with others? I promise I will appropriately reciprocate.

308 comments

  1. i dont have graphic card on my pc..there is a chance to install bluestack??

    • Dear John,

      You must have a graphics card. What is possible is that you don’t have an external graphics card. If your on-board graphics card is good enough you should be able to download Bluestacks as well as Viber for PC. Let me know a little more about your PC model and I can dig that for you.

      • Hi,
        I have Lenovo Y410 and it doesn’t has a graphic card. I keenly need to install Bluestacks “just” to install viber…plz help…its very imp and urgent..

        • Dear Prashant,

          What error are you getting?

          • Dear Admin,
            I get that :
            “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”

            I’ve again downloaded and installed from lenovo website my intel graphic driver. But with no result…plz help…

          • Dear Admin,

            I cant install “bluestack”

            “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”

            plz help me

            i have dell vostro 1014 model n i am using windows 8

        • Dear Prashant,

          In that case, it is possible that your Graphics card is not capable of supporting the graphics required by Viber and Bluestacks. Can you give me the model number of your laptop or your graphics card details?

          • Dear Admin,

            I have got the same problem in my Desktop. Te Motherboard Model is Foxconn G31MX. Kindly advise me to install BlueStacks in my PC. Thanks in advance.

          • please look up on my laptop..
            Acer travelMate 2420

          • i have intel 82945g express chipest family video card. can bluestack can work on this v. card?

          • Hi Malkesh,

            It seems Bluestacks does not work with on chip cards such as yours. However, we are trying to find an alternative so check back soon for it.

          • is there any problem with bluestack installaion in sony vaio system?like hardware or…………..

      • I have a sony viao with windows vista graphics card mobile intel 965 chipset express family driver, this seems to be up to date. but when i try to install bluestacks it says my graphics card is probably not up to date. can u pls help?

        • Kwaghmenger Shawo

          Hi,
          After scouring the net for two days, I upgraded the ATI display drivers for win8 using the beta release of the driver and it worked like magic! Here is the AMD webpage: http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx (for 64bit) and http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista32.aspx (for 32bit) for Vista, Win7 and Win8.
          Share it on sites you visited if it works for you too!

        • I’ve been having the same issue – I’m assuming my laptop/graphics are just too ancient for BlueStacks. …which surprises me, considering the amount of relatively strict (on graphics properties) games I play on this thing daily. Anything from WoW, to TERA – Various “HD” games….all seem to run fine without ever giving me an issue about my horrible graphics card – but BlueStacks obviously is far more advanced than MMORPGs from gigantic companies who have been around forever. They say, no install for you. FRUSTRATING.

          • Hi Garay,

            Bluestacks in hungry for graphics. It is mostly because of the android emulator’s requirements for high graphics as posed by the games and apps such as Viber and angry birds for pc. Hopefully, the later versions will improve upon it and we will be able to see something better going forward.

        • Hi, me too have the same problem the graphic card is opengl 2.0 compatible the only thing it can not reproduce is one shader, do you think it will be any workaround.

          Thanks in advance

          • According to me u should use windows android 4.0.3 That can also run android apps on PC and require open gl version 2.0 which u have. U can download it fro softonic . GOODLUCK :)

      • Hi appforpcs team,

        I have a PC with XP SP3 and Intel Core 2 Duo CPU E 4600 2,40 GHz (2 GB RAM)

        and

        Intel(R) G33/G31 Express Chipset Family (up-to-date driver for that is G31 (XP Home Edition), File name: inxp_14374.exe, Date: 01/23/2010, Version: 14.37.4.5218. I did an update to that after my first try to install bluestacks).

        During installation of bluestacks with this new driver I received the 25000 error again (“BlueStacks currently doesn’t recognize your grahphics card.”)

        May be there is just the solution of getting an extra external graphic card.

        Cheers
        Pete

      • hello, after extracting it shows the application failed to intialize properly (0xc0000135).click on ok to terminate the application
        what shall i do??

        • Hi Mustafa..

          you just need to install .net framework 3.5..and everything will be fine.

          And Graphic card also needed for this

  2. I have a Toshiba Satellite A205-S5843 laptop, and in this case I’ve read that Toshiba laptops can’t have a graphics card update. So is there no chance for me to install Bluestacks? I’ve been trying for several hours now, please help :(

    • Hey Kiah,
      I have the same toshiba laptop and so the same problem. I had bluestacks on my last laptop and did not had any problems with installing. Since my new laptop there are more installs blocked than just this one: hate it

  3. All This Steps I Checked But It Still Not Installing

  4. I m Having Comapaq Presario CQ40 which is 3 yrs old…I wanna 2 run bluestack s/w but i can able 2 do so …It is showng error Graphics Card Might need updation..What shoul i do now.

    • Dear Surbhi,

      Graphics card errors can be due to a lot of reasons. Have you tried the suggestions given in this post? Can you tell us which operating system are you using?

  5. i get a bluestacks error,…your graphics driver is not supported,….and i also tried to install driver updates,…..but it was not useful,…i’m running win 7 with core2duo processor intel g33 graphics,…..

    • Dear Naineesh,

      The graphics driver error is a weird error which could be the result of a lot of things. Have you updated your windows operating system? Make sure that there is no pending update. Let us know how it goes.

    • Brothers i have found a solution after very long time. 1st you need to update your graphic card than the most important thing is you need to change your color Quality from 16bit to 32 bit under the graphic properties. i had the same problem but after changing 16bit to 32bit i am able to install bluestakes. i hope this will work for you. (may ALLAH Bless you all )

      • Cathleen angeles

        Dear syed kamran,
        How did you change your color Quality from 16bit to 32 bit under the graphic properties.?

      • dear Syed Kamran
        thnks for solving this big problem for me and deffinately for thnks a lot you got good skills in solving the problems

  6. Psihoterapie Timisoara

    It cannot detect my graphic card. It is installed. How can I fix this?

  7. Dear Admin,
    I get that :
    “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”

    I’ve again downloaded and installed from lenovo website my intel graphic driver. But with no result…plz help…

  8. Im running on windows8 pro version and bluestacks installs without a prob but after launching it,all i can see is black, nothing in it, it’s not even saying it’s not responding, just nothing, iv tried running in compatibility mode,still nothing..

    i use both graphic cards, (the built-in and another one radeon hd 5670) and iv tried moving the window from one monitor to the other (hoping it’s just a video issue)
    i think the problem is somehow connected to these video cards… i just don’t know if im right… help please….

    • Dear Eul,

      Can you tell us when did you install Bluestacks? There is a newer version with a bunch of bug fixes. Try installing that and see if it helps. Another thing is to install Bluestacks when your laptop is connected to the power adapter.

      If this does not help the problem appears to be related to video (not necessarily video cards as everything else works fine.). Is this only happening with Bluestacks or other programs as well?

  9. I’m running windows 7 in a virtual machine which is using the virtualbox graphics adapter. I get the “bluestacks doesn’t recognize your graphics card” error. Is there any way bluestacks will work in my virtual box? thanks

  10. i have an updated graphic card and still bluestacks gives me a response of not being able to identify it.. am currently using an hp g61 110AS running on windows 8

    • Dear Dipsy,

      Can you tell me what is your graphic card model? Also, did you install oovoo before installing Bluestacks?

      • its an intel graphic card.. i didnt install oovoo..

        • i just finished installing oovoo but bluestacks still couldnt install.. kept giving me the graphic card problem notification..

          • my graphic card is specifically mobile intel(R) 4 series express chipset family (microsoft corporation – WDDM 1.1)

          • Dear Dipsy,

            I cannot find out if your graphics driver has openGL capability or not but I will suggest you to update the drivers using Intel’s driver update tool. Then try uninstalling and installing again.

          • i tried that but i got a response ‘the intel driver update utility failed.Possible web brower compatiblity, firewall, or installation issue detected.Select OK to troubleshoot issue…’ can u help me locate on my laptop where to check to see if it has the openGL compatibility or not..so that we check our progress from there..

          • Hi dipsy
            Same graphics board here, but I can update to last Intel driver correctly. Anyway I’m getting graphics error in bluestack installation :-(
            Some workarround??

            Sergio

  11. Hey,
    I run windows 8 pro and i tried to install Bluestacks and i get the graphic card incompatibility error. My specs: AMD Phenom ii x6 1055T, AMD Radeon HD 4250 (integrated graphics), 4gb ram, etc. Any solution for this?

    • Dear Cody,

      When did you install Bluestacks? If you installed id before a month we suggest you to uninstall it and then reinstall the version from our link above.

      Also, did you install ooVoo before installing Bluestacks? Try installing oovoo, and then download and install bluestacks. It should work fine.

  12. i have been updated but still Bluestacks does not recognize my intel grphic card.

  13. Hey when i try to download bluestacks it say i need to update my graphic card and reinstaill it and which i did but it wont work ! :/ i have a windwos vista 32 bit, intel G33/G31 express chipset family! please help!

    • Dear Scotty,

      G33/G31 is integrated graphics. It is difficult to get Bluestacks to run on integrated graphics card. However, install the updated drivers, install oovoo, and then try reinstalling latest version of Bluestacks. Good luck.

      • Can you sent me the link to the updated for the graphic card cause i try undating it and it say that it up to updated so i already install oovoo and i try reinstalling bluestacks and it show me the same problem :/

  14. Blustack says:install latest graphic drivers.But My graphic drivers is latest version(2005).
    By any chance,my graphic card too old to use this soft?

  15. Bluestacks ran fine on my computer when I was running win7. I updated to win8 and now it does not like my graphics card.

    • Hi Matt,

      Can you check if all the drivers are updated? It seems like a driver issue to me.

      • Dear Admin

        When i install bluestack on my PC. It says Please install 2 gb physical memory.
        What shud i ll do now. Is there any other software. Where we can just run Whatsapp not any other android application. Dear please let me know. What is the solution of my issue. or how can i use Whats app on my PC.

  16. HEY HOW CAN I DOWNLOAD BLUESTACKS FOR HP LAPTOP

  17. I am not able to digest the error message that bluestacks is not able to recognize the graphics card.
    I do have Intel82945G Chip set Express family and is updated as checked from Intel web site .

  18. Hello,

    Already installed bluestacks on 5 “old” computers, but now on number 6 (bought in 2011):

    Bluestacks currently etc etc etc….
    Same Graphics card problem here..

    Win 7 home premiun 64 bit

    Graphics driver:
    Product detected Intel® G33/G31
    Current driver installed 8.15.10.1930
    Your driver is current

    Intel Chipset Software Installation utility (Chipset INF)
    Product Detected: Intel® 6, 5, 4, 3, 900 Series Chipsets
    Current Version Installed: 9.3.0.1026
    This version is valid

    Means i can’t update the graphics driver.. Yes i’ve tried, but with no luck.. Intel does not have an update for this card.

    I don’t like this at all…
    Does this mean that this computer from 2011 does not run bluestacks?

    Any help please?

    • my dear rene
      i have the same problem of u , so i hope if u have a solve for this problem
      plz plz , tell me
      thanks for co-operation

  19. dear admin,
    i’m currently using toshiba satellite pro m200… my graphics card is Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation – WDDM 1.0)
    … I get an error that “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”I s there a way I can run bluestacks on my system??

    • dear did you find solution for bluestacks graphic card error?, i have same Intel82945G Chip set Express family, please must share with if good news

  20. how with error 1406

  21. “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”get this msg while installing bluestack in my pc.. my pc config is i3 cpu 3.07ghz ram 4gb win7 64 bit…though my graphic card is updated..plz help..i keenly need to install bluestack on my pc…

  22. Forget this piece of scrap I don’t know why such a software is there for the wastage of our precious time…

  23. “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”get this msg while installing bluestack in my pc.. my pc config is i3 cpu 2.27ghz ram 4gb 1gb ATI Mobility Radeon HD5000 series, win8pro 64 bit… though my graphic card is updated..plz help..i kndly need to install bluestack on my pc

  24. i get a bluestacks error,…your graphics driver is not supported,….and i also tried to install driver updates,…..but it was not useful,…i’m running win 8 64 with i5 and NVidia g force310M labtop model:lenovo ideapad z560

  25. I must appreciate admin for addressing each query deligently. Great job!!!
    Hope I get to resolve my issues here. I am owning Lenovo R61 laptop with Nvidia Quadro NVS 140M graphics card. My system runs Win XP. Have already updated my driver from the Nvdia site and all the windows updates. Still getting the error:
    “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”
    Please help.

  26. hi admin bluestack doesnt run my pc it shows this error.

    my pc is asus g31 dual core windows 8 is installed.
    its updated till date.

    and error is “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”
    Please help.

    plzz help

  27. hi admin bluestacks doesnt run my pc it shows this error.

    motherboard is ASROCK
    processor INTEL CORE 2 DUO
    WINDOWS 8
    system is updated
    and error is “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”
    Please help.

    • Hi Anurag,

      It seems you will need a new graphics card or a PC. Bluestacks requires a lot more powerful graphics card than what usual PCs contain. We are trying to find an easier way to get away with this limitation. We will update you all as soon as we run into something like that.

  28. hi pls help m not able to install bluestacks error is “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.” m using acer 64 bit.. i have updated my graphics driver too

  29. Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again plz help us. os 7-32

  30. hey how 2 solve the problem of grapichs do not recognize plzz tell any solution…..

  31. how 2 update graphics???

  32. if u got it plzz rply on my email bboyskel98@gmail.com

  33. Can u please help i cannot install bluestacks on my Windows 7 64bit 2gb ram intel pentium D 3.4ghz 500gb sata hd. the error message says that bluestacks currently doesnt recognize your graphics card.It is possible your graphics driver may need to be updated. My graphics are Intel G33/G31 Express Chipset Family. I just went to intel website and downloaded the latest driver software for my graphics card but it displays the same message when i try to install bluestacks again. Please tell me what to do……..

  34. I have Intel 82945G Chip set Express family and facing the same problem, will you please guide me?

  35. I have hp g62 laptop
    core i3,
    3gb ram,
    1gb amd 5000 series graphics card,
    running windows 8 with media centre.
    I get an error while installing that-bluestacks currently doesn’t recognize your graphics card……
    what should I do? I have all drivers including graphics card updated…

  36. I’m using Dell Inspiron 5420 and my pc already update graphic driver to the latest version but why can’t I iinstall bluestacks and always got the message ” Bluestack doesn’t recognize your graphics card ….”

    Could all of your help me please?

  37. i have a prob i couldnt find the uninstal file so i deleted every thing from blue
    stacks folder and now i cannot uninstal nottification center ..So i tried instalin bluestacks again but it says that i have already instaled bluestacks on my pc … Please help i realy want to play it… :S :( Sorry for my bad english :) ..

  38. hi admin,
    i have installation prob with below
    “require windows xp sp3″…………….
    what should i do???

    • Hi,

      May be downloading Windows XP Service Pack 3 will help you. However, I suggest downloading Windows 7 instead of SP3. It is a much better OS than XP.

  39. “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”
    i have a Lenovo ideapad S10-2 with atom processor and win32 bit with 2 gb ram. pls help

  40. If bluestack is not working on your PC than try to install YOUWAVE from http://youwave.en.softonic.com/

    ##Key Technical Features##

    Supports Android 4.0 ICS (Home Version new) and 2.3 Gingerbread (Basic Version)

    Runs on Windows XP/Vista/7, 32/64 bit

    Send and receive pictures from/to your hard drive (new)

    Simulated SD card functionality – enables app data saving

    Saved State – enables fast restart

    Enables multi-player online games

    Dynamic rotating – phone-like instant response

    Volume control buttons

    Retractable control panel

    ##Minimum System Requirements##

    Intel Pentium 1.6GHz CPU, 1GB DRAM, 500MB disk space,

    Windows XP, Vista or Windows 7 32/64 bit

    Just click on download button and then downloading starts automatically then start the downloader.

    After downloading finished then open the youwave setup.

    ENJOY:->

  41. hey
    i downloaded the bluesacks but it was not installed…..
    it shows
    “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”
    i using
    intel (R) G33/G31 Express Chipset family….
    what to do?????

  42. I have the same problem as eul did: Bluestacks installs fine, but when I run it all I get is a black screen. I just installed it yesterday so it’s the most recent version. No other program does this.

  43. Dear Admin, do you think my PC can run Bluestack with folowing specs :
    ——————
    System Information
    ——————
    Time of this report: 2/20/2013, 15:12:45
    Machine name: HARDIK-PC
    Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: G41M-ES2L
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Celeron(R) CPU 2.53GHz, ~2.5GHz
    Memory: 3072MB RAM
    Available OS Memory: 3036MB RAM
    Page File: 1252MB used, 4818MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    —————
    Display Devices
    —————
    Card name: Intel(R) G41 Express Chipset (Microsoft Corporation – WDDM 1.1)
    Manufacturer: Intel Corporation
    Chip type: Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2E32&SUBSYS_D0001458&REV_03
    Display Memory: 1294 MB
    Dedicated Memory: 32 MB
    Shared Memory: 1262 MB

    I would be very gratefull for your answer and recommendation.

  44. Hi BlueStack team, I heard a lot about this software and watched many youtube videos about it, etc, and when I decided to install BlueStack, like many of users here, I also got the message “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.” I have a laptop TravelMate 2413NLM and graphic card Mobile Intel® 915GM/GMS, 910GML Express Chipset Family – http://www.intel.com/support/graphics/intel915gm/sb/CS-020195.htm , with the latest drivers installed and also after installing ooVoo nothing changed. It’s still the same answer. Is it possible for you to make some changes into BlueStack software, to be able to recognise the older graphic cards, or maybe to make lite version of BlueStack ( just a thought :D ) ?
    I would really like to try this software because as I saw on many tutorials, it gave us a lot of possibilities.

    Thanks in advance, Vlada

    Stay well all of you. Great job you’ve done with this software. ;)

  45. Plz Provide me graphics Driver For Bluestack player.Bcz In installation Showin Error 25000 Bluestacks cannot be installed on this PC because the Graphics card is not compatible with Bluestacks. Plz Give me link for download this.

  46. Dear Admin,
    My Laptop confg is this : 3gb RAM 512MB dedicated graphics(ATI) I am unable to install properly BlueStacks. Till the stage of downloading it is ok. After it’s done, window of Bluestacks opens saying ” LOADING….” even for 20min. Is there any sol’n for this ?

    Waiting for your reply.
    Thank you in advance.

  47. installation showing error 25000 what to do ?

  48. Danish mohindru

    dear sir I have Lenovo g550 it have windows 8 original pro and it have core2 duo processor with 3gb ram and 320 gb hard disk when I start installation it shows error 25000 please help me

  49. Hi
    sir i have Pentium 4 Cpu and i have 1 GB RAm and i haven’t graphic card so how can i install bluestacks
    Tell me plz Please Give me reply in my email
    Thanks

  50. my graphic card is specifically mobile intel(R) 8294g series express chipset family (microsoft corporation – WDDM 1.1)..will it run bluestack..

  51. Hi, I’m having the same problem as with the Graphics card not detected. I’ve made sure that the Graphics cards is installed and updated. Display driver also shows working properly under device manager, and windows detecting that the graphics card driver is up-to-date.

    What else can be done? Thanks for the reply.

  52. During installation I get the following message.
    Installation failed. Bluestacks installation requires 2GB of physical memory.

    However, Four of my drives are having more than 4 GB free space including my C:\ which is my root where my Windows XP is installed.
    What I should do?

  53. Hi,

    On my computer it keep showing the the graphic card driver is not up to date.
    But when I checked my computer it shows the latest driver is installed.

    • Dear Nizam,

      This is a long time issue, we are actively looking for a fix. Please post details of your PC so that we can find a solution. Thank you.

  54. sir i am getting error 25000,, how can i fix it,, plzz mail mee,,

    • Hi Hamid,

      Error 25000 usually means your graphics card is wither too old or the drivers need to be updated. Please see if you can find latest drivers for your card. Otherwise, I am afraid I do not have a solution as of now.

    • my advice is logging on official site of your graphic card provider,download the latest version of drive.I happened to meet the 25000 error,and solved problem in that way.

  55. Intel(R) 82945G Express Chipset Family Does not work with viber

  56. I have downloaded the latest driver for my msi s6000 but bluestacks still won’t install

  57. i am having the AMD graphics card whose driver are upto date then also i am facing the problem of driver updation plz tell me what to do now ?

  58. Olá… Estou tentando baixar o bluestacks para meu net, mas não consigo erro 25000.
    Meu windows é o Sete o que fazer?

  59. When I try to run the .exe file, nothing runs and then the compatibility manager comes up asking if the program installed correctly, which it obviously didn’t, and then after clicking install using recommended settings, nothing happens. I have a Windows 7 Alienware with Intel(R) HD Graphics 4000 and NVIDIA GeForce GT 650M display adapters. I have also downloaded all of the available updates. I don’t understand what’s going wrong! Please help me. Thank you!

    • Hi Derek,

      Right click on the file, go to properties and then compatibility. Select run this program for Windows 7 and it should work fine.

  60. Hi I have a netbook its a acer aspire one dont exactly know the model naem but it does have windows 7 on it. When I download bluestacks It goes though a quick extraction to install it then I get a screen to pop up that says ‘Installing Bluestacks…’ it doesnt give me the downloading progress or anything it just says installing and welcome to bluestacks and I left it like that forever but nothing happened it just doesnt do anything after that. Whats the problem? (And i did update the graphics card and it doesnt tell me theres an error or anything)

  61. hi mike, i hv a problem regarding bluestack… i hv downloaded the set up file . after installing it goes for download runtime data.. after it completes it will restart… bt it says cannot restart… den i close all.. nd open bluestack again. it runs bt only loading nd loading.. it wil not open??? hw wil it work..??? give me the solution???

  62. My graphic card drivers are uptodate then also it is giving an error that your drivers are not updated
    so what to do now ?

  63. when i m installing blue stack it show expected or missing value (package name,value) in key

    hku\s-1-5-21-530714083-394252187727467817-500\software\microsoft\installer\products\8ad61d3424fb26c3983da34d8792cde2\sourcelist

  64. Hi
    hi pls help m not able to install bluestacks error is “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated. Error No. 25000.

    I have even updated my Drivers pld find the DUMP of the Details.

    Graphics Driver
    Product Detected Intel® G33/G31
    Current Driver Installed 8.15.10.1749
    Your driver is current.
    Intel Chipset Software Installation Utility (Chipset INF)
    Product Detected Intel® 6, 5, 4, 3, 900 Series Chipsets
    Current Version Installed 9.2.0.1025
    This version is valid.
    Audio Driver for Intel Desktop Board
    Product Detected High Definition Audio Device
    Current Driver Installed 6.1.7600.16385
    This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>
    Wireless Networking (WiFi)
    Product Detected Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    Current Driver Installed 7.2.1127.2008
    This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>
    Wired Networking
    Product Detected Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    Current Driver Installed 7.2.1127.2008
    This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>

    Pls help me for the same.

  65. dear admin … for windows 8 no drivers update is there .. plz help

  66. how to solve the problem25000..
    graphic card is fully updated

    • you may want to check official website of your graphic card provider,rather than only check in windows device manage.

  67. when i install vluestack it will show a message like “the application failed to intialize properly (0xc0000135″
    Plese help me to solve this>>>>>>>>>>>>

  68. Dear Admin:

    I have updated my driver for my graphics card which is: NVIDIA Geforce 8400 GS but still Bluestacks doesnt install:/

  69. On my computer it keep showing the the graphic card driver is not up to date.
    But when I checked my computer it shows the latest driver is installed.

    I have NVIDIA GeForce 8400 GS Sir. HELP!

  70. even i am getting the same problem in installing blue stacks ….it is showing that graphic card should be updated but even i update i’ m not able to install blue stacks ….. i’m running win 7 with core2duo processor intel g33 graphics,…..

  71. hi… i am having laptop hp8460p with win 7 profesional
    graphic driver is Intel HD family but bluestack cannot recognise my graphic

    my laptop aged 1 years only

  72. i am not able to download bluestacks.i am having a 256MB graphic card

  73. hi
    I istalled bluestacks without any problems, but now when I open it says “the network is experiencing some problems. please retry or cancel”. That’s what it says every time I try to open it.

  74. Here is what I get when I try to install BlueStack:

    BlueStacks installation failed.
    Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\HP Support Assistant.msi

    What to do?

  75. Have you tried considered youwave??? it will work for those who have problems with graphic cards.

  76. Hello.

    I have tried installing ‘Bluestacks’ but it stops about half way throughout installing and says “failed to install” nothing else, just that.
    I have a lenovo hard drive, please help?

  77. My Netbook is Acer Aspire one series. Don’t have graphic card. plzzz tell if i install nVedia graphic driver for win-7 32-bit is there any chance to run bluestack. plzzzz help

  78. my bluestacks just keeps on loading…..why doesnt it start so i can use it

  79. i dont have graphic card on my pc..there is a chance to install bluestack??
    my system is micro. windows XP Professional version 2002 SP 3
    Intel{R} Pentium[R] 4CPU 3.06GHz 3.07 GHz, 1.23 GB OF RAM

  80. I have tried to install bluestack many but whenever I try to install the app player file the program gets terminated….

  81. Hi,
    SPEC: Fujitsu A6120 Lifebook (Laptop).
    Intel Chipset 965 family, graphic driver updated.
    OS: Vista home version 32 bit.

    What to do with the error 25000 graphic driver issue?

    Thank you very much.

  82. when Im stalling bluestacks I press on intall and it says “bluestacks intaller has stopped working”. I have windows 7 Home premium service pack 1 64 bit

  83. I finally found a way out for this problem on my laptop. I have got Intel GM45 Express Chipset Family integrated graphics. I checked Windows update and found an Intel Graphics update in the optional updates. Downloaded that and it installed fine.

  84. sir please help…..after complete installation process blue stack is showing a error”can not restart” !!!

  85. Dear admin

    I have the same problem.
    My motherboard is intel 82915G/GV/910GL . 2gb ram , no external graphics card.

    I appreciate you website.

  86. I have installed windows xp sp3 as it is required my bluestacks.

  87. Hi appforpcs team,

    I have a PC with windows 7 ultimate and Intel Core 2 Duo CPU E 7400 2.80 GHz (2 GB RAM)

    and

    Intel(R) G33/G31 Express Chipset Family
    I get that :
    “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.
    May be there is just the solution of getting an extra external graphic card.Or please help me regarding this replying to my email

    THANKING YOU

  88. first bluestacks asked 2gb physical memory,therefore i took 2gb ram ,then it asking 25000 error graphic card update , i have 128 mb of graphic card ,help me to install bluestacks

  89. i have a hp elitebook 8560w and windows 8 pro x64. when i try to install bluestacks the old version and also the windows * version it says “the bluestacks installation failed please contact support@bluestacks.com” pls help

  90. my own problem is the new windows 8 compatible bluestacks, it will install till the very last stage, then pauses for a very long time , then shows this, bluestacks thin installer, error 1300, error writing to file mfcmifc80.dll. verify that you have access to that directory, pls help

  91. I have a PC with XP SP3 and amd athlon xp 2400+2.00ghz 1gp ram

    and

    RADEON 7500 SERIES (up-to-date driver (XP Home Edition), File name: inxp_14374.exe, Date: 01/23/2010, Version: 14.37.4.5218. I did an update to that after my first try to install bluestacks).

    During installation of bluestacks with this new driver I received the 25000 error again (“BlueStacks currently doesn’t recognize your grahphics card.”)

    May be there is just the solution of getting an extra external graphic card.

  92. I was using bluestacks in my PC wind8 , intel 82945g express chipset family. when i changed my os to win7, bluestacks cant install. it shows “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.” .If it is the problem of graphic card , how did it worked in win8. Please help me

  93. GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT

  94. i have installed bluestacks on pc. it was working properly days ago but now it is not responding and showing “bluestacks loading”. please provide your assistance.

  95. try install and run adwcleaner ..
    both my laptop , hp elitebook and compaq c700 previously having graphic not recognize has successfully installed bluestacks after cleaning done by adwcleaner ..

    not sure what happen , but its really works

    link to download : http://www.bleepingcomputer.com/download/adwcleaner/dl/125/

  96. i installed latest graphic card drivers for my gforce 9400 gt. then i installed bluestacks. then i uninstalled it. Now i am trying to install it agian. but it says thay upgrade your drivers. error: 25000. give me solutions.

  97. Jay ..has you try my advise ..
    need your feedback

  98. i cant install bluestacks because u dont had net framework2.0sp2 on my laptop

  99. I keep on getting Network not available… an error has occurred please try a later…

    I m using sony SVE11136CGB

    Processor : AMD E@-2000 Accelerated Processor / 1.75GHz
    Graphics : AMD Radeon HD 7340 Graphics
    OS : Window 8

  100. hello sir,
    I have dell vostro 1015 laptop,having intel core2 duo processor with intel(R) 4 series express chipset family.
    I am not able to install bluestacks ,showing error to update graphic deiver.
    Plz help me as soon as possible.
    Thanks.

    • Dear Nitin,

      How much RAM do you have? It seems your intel graphics card is not good enough for Bluestacks and thus you get the Bluestacks error of graphic driver update.

  101. Hi!
    When I’m installing Bluesacks an error a appears: “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”

    I have a Toshiba Satellite A110-179.
    Graphics: Intel 945 express chipset family
    RAM: 3GB
    Processor: Genuine Intel CPU T2250 @ 1.73Ghz 1.73Ghz
    Windows 7 Ultimate 32bit

    Please help!

  102. hi i m running on windows 7 but when i download Blue Stacks its downloaded easily but when i start installation its says that installation failed this application need at least 2 G B memory and then i downloaded Blue Stacks from another site its downloaded easily but when i start installation then its says your graphic driver is not updated

  103. olayiwola ismaeel olatunde

    when am installing bluestacks its telling me a change has been done on adobe reader 11 and i dont understand this.

  104. when i try to install it it say that it doesn’t recognize my graphic card and drivers need to be update . i update the driver and it is up to date . what is the problem sir? currently I am using lenovo s10-3s
    Graphic : Intel Graphic Media Accelerator 3150
    Processor : Intel Atom CPU N550 @1.50Ghz
    windows 7 starter
    can you please help me ?

  105. Cathleen angeles

    Dear admin.
    I have also the same problem in installing bluestacks. There’s always an error that appears ““Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”

    I have
    Graphics: Mobile Intel(R) 945 Express Chipset Family
    RAM:2GB
    Processor: Intel(r) Atom(TM) CPU N270 @1.60Hz
    32-bit operating system.

    Please help.

    • I (well, my mother in law) have the same specs as Cathleen on a Samsung N140. (NP140)
      Graphics: Mobile Intel(R) 945 Express Chipset Family
      RAM:2GB
      Processor: Intel(r) Atom(TM) CPU N270 @1.60Hz
      WIN7 starter – 32-bit. (Netherlands)

      A previous version of BlueStacks used to work on this machine. BS was updated and still worked.
      She removed BS after she had some issues (which turned out to be the mouse). Now we cant get BS to install due to the 25000 error msg. Can we get the old version ? Can we get an option to ignore this message ? I know the Intel graphics are not very well supported, but hey, it used to work.
      Please send me an email on how to handle this issue.

      Thanks
      Will

  106. I had installed bluestacks few months ago but i couldn’t understand it so haven’t used it. today i was trying to use it but it wasn’t working so i uninstalled it. After that i noticed that there’s still a file in bluestack folder named “HD-LogRotatorService.exe”. which i’m not able to delete. now when i’m trying to install bluestacks again a small window is coming which says “bluestacks is already installed” and “bluestacks app player download is in progress” though nothing is going on. hope you have understood my problem and you will solve it. p.s i have 1gb external nvidia graphic card and i have used bluestacks also but i couldn’t understand it properly that time.

  107. Hi Muke!

    I´ve got the “Bluestacks cannot be installed on this PC because the Graphics card is not compatible…” error during installation. I just upgraded my graphics card driver (Intel HD Graphics 4000) and the installation worked fine.

    Thanks for the help,
    Douglas

  108. Hi, I installed BlueStacks and i have no problems when i opened Facebook, twitter or other apps with it. but when i want to open Instagram, it shows an error:

    “Apk Installation failed: INSTALL_FAILED_INVALID_APK”

    i test it with latest version of instagram, but result was same. i reinstalled the Bluestacks…
    but i cannot to resolve this problem. Please help me!

  109. dear Guys
    plz follow the following steps
    1 update the graphic drivers
    2 then change your 16 bit windows to 32 bit color in Graphic menu it will correct the problem
    if you have a graphic problem

  110. Hey admin can u tell me d link for dell vostro 1014 model.plsss. i need to run whaatss app on my pc

  111. graphic card problem only

  112. Hello muke…
    I have 2 GB RAM. But while installing bluestacks it consistently shows to update graphic driver..
    Plz tell how to get rid from that prblm….

  113. Hi
    I am also having the same problem showing error graphic card, whereas i m using Sony Vaio Atom processor with Win-7 with 2 GB of RAM, please suggest solution for this,

  114. please let me know is there any other option to use whatsapp on PC without installing this Bluestacks ????

  115. hi it tells me i need 2GB physical space i dont get it

  116. how can we stop bluestacks auto update ?

  117. how can stop bluestacks update

  118. I already used BlueStacks when I was asked to update. During this update something went wrong and I lost BlueStacks. Now I cannot install BlueStacks anymore due to the error message: “Failed to install BlueStacks”. Can somebody tell me what to do?

  119. Admin,
    Bluestacks cannot install. It starts and half way through I get an error saying bluestacks failed to install. I had it installed but this morning got a notification about an update being available. After the update failed I cannot install even the old version I keep getting the same error “Failed to Install Bluestacks”

  120. I have already installed bluestacks, n i have no intention to re-install it again. But it gives me a display driver problem whenever i try to install some other apps. Is there a way out ?

  121. does it work for windows 7 starter?

  122. ‘this installation can not be run by directly launching the MSI package. you must run setup.exe’

    admin am encountering this issue can u fix this??

  123. Does Blue stack doesn’t work on Windows Vista, because whenever i try to install it…it shows me error and says me to upgrade to Windows Vista SP2, and if so, then how would i upgrade to Vista SP2.
    Hey Admin it would be very kind of u, if u can provide some solution for my and my other fellas above comments,
    Thank You,
    it was nice reading our post, i’ll be checking again for my answer
    thanks again

  124. I have had bluestacks running before on my laptop but since the update it will not install, it tells me that my laptop doesn’t support intel virtualization. please any help would be great, I loved this program and used it every day

  125. Hi
    sir i have Pentium dual core and i have 1 GB RAm and i haven’t graphic card so how can i install bluestacks
    Tell me plz Please Give me reply in my email
    Thanks

  126. Dear Admin. I have finished installing bluestack app player beta-1 and when I tried to start it it shows me loading screen only with buttons moving up and down. I am running windows Xp sp3 with 300GB hdd dual 2 core intel processor and on board 500 mb graphic. Please help me.

  127. hey ADMIN

    my bluestack error says “failed to install bulestack” at the end when it is jua about to finish..what should i do?

    • Hi Shivam,

      Was there an error code for it? Such as error 2500 or error 1700 etc.?

      • Dear Admin,
        I have an emachines w3653 running windows vista home premium and intel (r) 82945G express chipset family and keep getting the 2500 error even though i have alreeady updated my graphics driver….i have tried everything and would like assistance

        • Hi Jayde,

          Error 2500 is not only due to driver. It is that Bluestacks haven’t updated their software to locate the correct error. I ma positive that the error is due to the graphics card. Please check back soon for us to publish an update.

  128. Hi,
    Sir I am using windods8 on Dell Vostro 1015 with Mobile Intel (R) 4 series Express Chipset family and unable to install Bluestacks as it shows error 25000. I have also updated my drivers online it shows that the drivers are updated and best . Plz help to install Blucstacks.

    • Hi Kapil,

      It is frustrating that Bluestacks keep adding features for people who already have the latest gadgets. We are still working on a hack to get it working for computers with on-chip graphics card. Let us hope we will find something soon.

  129. i have donloaded the bluestacks from the site..but when i try to install i get a window showing extracting and then nothing comes..how can i resolve this and install bluestacks mine is windows 7 os and i have a graphics card too…

  130. i keep getting the same bluestacks error 2500 (graphics driver needs updating) but it says that its already updated ….im running windows vista with intel (r) 82945G express chipset family

    also on an emachines w3653

    • Dear Devon,

      Bluestacks error are nefarious and not consistent. See my replies above to find what kind of errors it throws for the same configuration. We are working on a way to fix this bluestacks error, so check back soon.

  131. can I install bluestacks on a pc with proxy network connection? I am using a proxy server and I am unable to install it. It says “downloading run time data” and it doesn’t complete the installation. Please help me.

    • Hi Rishma,

      Yes, you can install Bluestacks with a proxy connection. You might have to change the proxy settings inside Bluestacks though. Let us know how does it go for you.

  132. hey admin , i want to install whatsapp ,but dont have graphic card so i cannot use bluestacks, can u guide me if there any other softwares for whatsapp so that without bluestacks i could use whatsapp??

  133. I am using window 7, when installing blustake getting error – Bluestake install failed…can you pleaes help

  134. Hi Admin
    I installed BlueStacks and i have no problems when i opened Facebook, twitter or other apps with it. but when i want to open Instagram, it shows an error:

    “Apk Installation failed: INSTALL_FAILED_INVALID_APK”

    i test it with latest version of instagram, but result was same. i reinstalled the Bluestacks…
    but i cannot to resolve this problem. Please help me!

  135. i had bluestack on my lappy
    but aftr uninstalling coz of some reasons,when m installing it,it shows error1711,thats there is not enough space,bt m hvng lots of space….plz guide me

  136. Hello,

    I am not getting an error when trying to install Bluestacks, instead it just close in the middle of downloading and then nothing happens after. please help me

  137. dear admin when i install bluestacks it says an installation failed. please contact support@bluestacks.com plz can u tell me what to do?????

  138. I still cannot get blue stacks to download i get an error message that reads “Error 1921. Service ‘BlueStacks Android Service’ (BstHdAndroidSvc) could not be stopped. Verify that you have sufficient privileges to stop system services

  139. hi admin

    i m sarang
    i m trying to install bluestack on pc but error occurs like this
    ” The application failed to initialize properly(0x0000135).Click on OK to terminate the application ” please resolve my problem

  140. hi all of you
    i’m trying to run bluestacks on my windows 7 pc but it says #error 25000 bluestacks does nt recognize graphic card even though i installed graphic card driver just a month ago.
    so do i need to change the graphic card or is there any other alternative available without using card i can install this??
    thanks.

    • Hi Mukund,

      The problem seem to be there due to inability of on-chip graphics accelerators. Those who had success are the people either with high-end graphics cards or with external graphics card such as NVidia.

      – Muke

  141. If you are getting following error ” Error 25000. BlueStacks currently doesn’t recognise your graphics card. It is possible your Graphics Drivers may need to be updated. Please update themand try installing again” then just follow these simple steps and it will get solved out :
    1) Right click on desktop and choose Personalise
    2) Select Display option in Personalisation
    3) Choose “Change display settings”
    4) Select “Advanced settings” now.
    5) Now click on “Properties”.
    6) Driver —–> Update Driver

    Your Intel Graphics card will be updated now.
    Download bluestack from http://www.bluestacks.com/getyourappsback/index.html‎ and install it.
    Enjoy it…:) :)

  142. hey,
    my display confrigation is…
    Display Devices
    —————
    Card name: Intel(R) G41 Express Chipset
    Manufacturer: Intel Corporation
    Chip type: Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2E32&SUBSYS_D0001458&REV_03
    Display Memory: 814 MB
    Dedicated Memory: 64 MB
    Shared Memory: 750 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor Name: Dell E551a
    Monitor Model: DELL E551
    Monitor Id: DELA000
    Native Mode: 800 x 600(p) (75.000Hz)
    Output Type: HD15
    … and before installing bluestack, i updated my displa software….
    but after update also bluestack installation has been failed….
    so, please tell me what would i do… plzzzzz…

  143. o Meu quando vou instalar aparece erroo … v.2.0.5..
    oque eu faço ?
    Nao consigo instalaaar

    • Hi Bruno,

      I did a quick Google Translation and it seems you are having errors with the newest version of Bluestacks. If you tell me which error you are getting, I can help you better.

      – Mukesh

  144. Hi there,

    I have Windows 8 and I downloaded Bluestacks and tried installing it. However it nearly gets installed (the green bar nearly fills up) but at the end it says ‘Bluestacks failed to install’. There are no errors or reason for failure given so I am wondering what is the problem. My laptop is new and has got proper graphic card and enough RAM.

    Please reply..

    Thanks

  145. i used to run bluestacks on my windows 8 but for some reasons it stopped working,i uninstalled and tried installing but almost at the end of the installation i says failed to install bluestacks.how can i fixe this cuz i really need to whatsapp,plzzz help

    • Hi Daniel,

      Bluestacks was launched for Windows 8 once, but they took it off the website for some reason. I believe it is because they found way too many bugs in it for Windows 8 operating system. Keep an eye on their site and hopefully we will find out what is going on.

      – Mukesh

  146. My graphic driver is already updated then to there is error occuring while installing bluestacks ,why so…?????

  147. same error problem i want to install blue stack but there is error of graphics drivers tell me the solution plz asap..

  148. hey i can’t run bluestacks on my pc with win 7 & win 8 both. It have Intel(R) G33/G31 Express Chipset Family please give me a solution for this…….

    • I too have the Intel(R) G33/G31 Express Chipset Family up-to-date on Win XP and getting the graphics error – any progress on this?

  149. i have vga card on board,my motherboar type is P5KPL-AM SE, can i install bluestacks in my computer,why i download many blustacks can install in my computer,i used windows xp 3 32bit direxct x 10 cannot install, can admin give me solution how i install and run in my pc.thx

  150. To admin
    sir when im installing blue stalk they are showing ” Error 1316 A network error occured while attempting to read from the file C:\Users\user\Downloads\Nokia-connectivity-cable.msi.” When im pressing ok the installation is cancelled.

  151. hy,i just bought 2gb ram and now facing new problem, error while installing,bluestacks doesnt recognize your graphics card. when i check out the status of my graphics card it is always determine up-to-date. i got the same message everytime install bluestacks . what should i do? Operating system:Windows 7 professional. Processor:Intel(R)Atom(tm)cpu n455@1.66GHz(2cpus). Name:INtel (R)Graphics media accelerator 3150. Hope you can help me out.Thanks.

  152. dear admin. i have a problem too. it said that ” the installer has encountered an unexpected error installing this package, this may indicate a problem with this package, the error code is 2738, the arguments are,,”

    my windows edition are:

    microsoft window xp
    professional
    version 2002
    service pack 3

    my window system are:
    intel(R)PENTIUM(R) Dual CPU
    T2370 @ 1.73GHz
    1.73GHz, 1.99 GB of RAM

    pls help me out :((

  153. i dont have graphic card on my pc..there is a chance to install bluestack?? error 2500 solw my problem i wait

  154. Can Bluestacks run all apps on a college wifi network…It shows this error….http://www.flickr.com/photos/100103551@N02/9482853381/ can anyone help me out with this please…

    • Hi Aravind,

      Yes, Bluestacks can run fine with college wifi network. You should be able to just run it. The problem is something else. We will find a solution soon.

  155. i have emachine which is acer’s product and it is a netbook m trying to install bluestack but cannot do it..there is no error the installation jus hangs at its initial position and hence there is no progress

  156. I have an error “this application requires at least 2 gb of physical memory.”

  157. Can I used intel g33/g31 to work it?

    I got Error 25000

    Is intel g33/g31 too old for it?

    • Hi Aris,

      Sorry to hear about your problem. Yes, I have tried hard to find a working solution to run Bluestacks on previous generation of machines but all in vain. However, I have not given up. Hopefully we will find a way to get it working soon. Please check back soon.

      – Mike

  158. my laptop is dell inspiron 3521 with intel hd graphic 4000. reply as soon as possible.

  159. I’ve been using bluestacks for a year now and just today i got on my pc opened bluestacks and i get “Cannot start BlueStacks. Please contact support@bluestacks.com” is there a reason to why this is happening?

    • Hi Hp,

      This could be because of a recent update. You might want to uninstall it and reinstall it. See if that works, please share with us how it goes.

      – Mike

  160. hello ..I’m from kenya ,I have tried I used to have bluestacks installed and working well in.my laptop with windows 7 professional .once I updated it to windows 8 pro it has refused to finish installing bringing up Error 25000.it doesn’t recognize my graphics card which is ATI Mobility Radeon HD 5000 and my ram is 9gb inclusive of the graphics card of 2288 mbs. I have constantly updated all my devices but it still persists with the error. I would really appreciate your help .

    • Hi Dennis,

      There are two things possible. 1) You do not have proper drivers for Windows 8 and thus BlueStacks can’t recognize it. Secondly, it is possible that Bluestacks does not support Windows 8 fully. They had a version for Windows 8 but it was taken down soon.

  161. my laptop is Toshiba satellite L670 windows 8 pro 32bit

  162. ddonot download those other versions this one works better. it will show the same error but when u click ok it will proceed to install!
    BlueStacks_HD_AppPlayerPro_setup_0.7.3.766_REL
    if it works for don’t forget to follow me on twitter. u can also ask more questions @kirkarnold1

  163. its showing application not installed properly

  164. I keep getting an error 1001 when I try to install….I have no idea what this is and haven’t seen anything on the internet about this error. Any suggestions?

  165. I have Vista Home Basic 32bit with 1.66Ghz processor and 2.5GB RAM. I have Intel GMA 965 Express Chipset Family graphics with 318MB Video memory.
    When I Try to install Bluestacks, it installs to some extent and displays an error “Failed to Install Bluestacks”.I have updated drivers and everything still cant install it. If anyone has a solution for this please post it.

  166. i have vodeafone 3g netsetter,still bluestack is unable to connect to the network

  167. murtada alwaely iraqi

    best solution for error 25000 is to make resolution display card 1360×768

  168. I have windows 8 pro 32bit with 2.4 Ghz processor and 4GB RAM. I have ATI Mobility Radeon HD4500 series with video memory 512 MB
    When I Try to install Bluestacks, it installs to some extent and displays an error “Failed to Install Bluestacks”.I have updated drivers and everything still cant install it. If anyone has a solution for this please post it.

  169. when installing,it tells me *failed to install Bluestacks* ….and how do i know if i have insatlled a program with RocketDock

  170. Hi, pls help me
    when i try to install bluestacks it gives me an error to update my graphic cards and when i check my cards it says they are at its best update. and then when i try to run bluestack again it gives me the same error. What do i do ??

  171. I cant install “bluestack”

    “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”

    plz help me

  172. am not able to open temple run 2 in blue stacks app it showing only blue screen what should i do?

  173. can’t install bluestack in my computer it say ( bluestacks-ThinInstaller_0.7.18.921.exe -application error pls help me tnx…

  174. I cant install “bluestack”

    “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”

    plz help me

  175. hello, i cant install bluestacks it always says “Bluestacks currently doesn’t recognize your graphic card.It is possible your graphic drivers May need to be updated‚ Please update them and try installing again”. when i look my graphic driver it says that it is the latest version,, please help me….. thank you

  176. For installing Bluestacks, it is asking to uninstall the BitDefender Internet Suite. Any work around?

    • Yes, you can just disable bitdefender and continue or add BlueStacks to the list of programs in the whitelist. It is something bitdefender should be working on. and I am sure they will fix it in next few updates.

  177. hello sir, when i am trying to install bluestack it shows at least 2gb of physical memory is required how to install bluestak please help

  178. i have same problem as prashant so pllllzzz help

  179. hayyy
    i have some error in my bluestack…..application is required physical 2gb …….whats the matter..plz help me

  180. I get that :
    “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.” please help i need your help as fast as possible…i have just installed windows 7 32 bit……pls help

  181. i tried to installed bluestacks but while installing an error occured that’“Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.” but my graphic card are up to date.what to do now then?

  182. I get that wen i install blue stack…………
    “Bluesacks currently doesn’t recognize your graphic card.It is possible your graphic drivers may need to be updated, Please update them and try installing again.”

    plz tell me what can i do…. i want to install whatsapp on pc .plzzzzzzzzz rly kr do ye plz

  183. dear admin…
    my laptop model is acer aspire e1 571… when I install bluestacks… it says ” bluestacks cant be installed”. what can I do? please help…

  184. whenever i try to install bluestack it shows that your driver is not validated . I am having windows 8 .
    please help ..?

  185. 1) You can’t disable Bitdefender in any way

    2) The incompatibility comes from Bluestacks and it was confirmed by Bitdefender technician. BD tech support has contacted Bluestacks with no response from them.

    3) A user-programmer reports that Bluestacks is a nasty piece of software and disables itself after checking whether BD’s services are running in the background (blog.real3d.pk/2013/02/17/bluestacks-installation-failed-error-25001-you-seem-to-have-bitdefender-antivirus-installed-bluestacks-is-currently-not-complible-with-bitdefender-solved/)

    4) Even if you hack Bluestacks msi and it install correctly, it will indefinitely get stuck on “loading” screen where “restart” will fail

    5) Only very old versions on Bluestacks very reported to work with workaround (hacking msi)

    6) If anybody knows any other solution please post

  186. hi,i using a windows vista 32 bit system operator with memory ram 1gb.i installe d the sp 2 as required but during the install of bluestack it shows me failed to install bluestack.pls what do I do.thank u

  187. I downloaded bluestacks but after downloading it shows that bluestacks it shows bluestacks app player is download in progress. I download it two three times but it shows the same. Please help….

  188. Dear Admin,
    I don’t receive any errors and the Bluestacks is installed just fine. However when I try to run it all I see is black screen.
    I have Sony Vaio with Nvidia GT 330M graphic card, probably on the motherboard. The driver is updated and I have latest Java installed and updated.
    So why can’t I activate the program?
    Thanks

  189. admin
    i already installed bluestacks,,buh it started freezing up sometimes so i uninstalled it and installed it again and it worked buh later some apps where force closing so i unistalled it to try the newer version,,when installing it shows a FAILED TO INSTALL MESSAGE,,please help out

    • The old version of Bluestacks used to work but the new version has a lot of issues. You might find luck installing the old version. I have a link but it needs you to download a survey or something before you can download. Try it if you want fileml.com/file/0PaH7 if you can download it please share it with our readers so that we can get a decent download link.

  190. i have updated graphics drivers removed all bluestack data previously and backed up then edit the restore rebacked and reedited my registry several time, does this programme actually work??

  191. Hi,
    I installed Bluestacks, but I don’t get a welcome/home screen when I try to open it. When I double click it to open it I only get a little bluestacks logo on the right in the bottom bar, and that’s it. I tried to remove it and install it again but that didn’t work.
    Please help me!
    -Alieke

  192. i have lenovo all in one pc c240 model ,bluestacks is installed in my pc ,plz help me
    i have intel graphic card but i know that my graphic card is not capable do installed it

    if you have any option to installed it plz tell me
    it’s very urgent plz

  193. hi,
    i have a hp laptop.after i downloaded blustacks .its asking to upgrade graphic driver and its taking a lot of time to upgrade .
    suggest me solution

  194. Hi
    The bluestacks was not connect to the internet while my pc was connect to the internet i can not download app
    who can help me?

  195. I m Trying to install Blustack on my pc…first that sayed the of RAM of 1GB, I Expand the RAM to 3GB, Now it says that your pc not recnize the driver..please update, I updated still it not installing…what im do..i can’t handle it…

  196. Can I run bluestack on my laptop ? It has mobile intel 965 express chipset..

  197. dear kia,

    tosiba is bbest laptopucan donload bluestack go at stat button,all programs click , windows update. now click on update it updates grapic card. slow connection? dont worry slo wly- slo wly it will update grapic cardenjoy and visit my site w w w.piks. waplux.com (no spaces)

  198. I have installed Bluestacks on my HP Pavillion dv6 but Bluestacks app player is loading for a long time showing downloading game data. Please Help…

  199. When I’m trying to install bluestacks the green line almost get to the end then I get error 1406 Could not write value bluestacks agent to key /Software/Microsoft/Windows/CurrentVersion/Run. System Error. Verify that you have sufficient access to that key or contact your support personnel. Please help

  200. Hi,

    My bluestacks recently crashed/blacked out, so what i did was restart it. Didn’t fix the issue – even made it worse – bluestacks is now stuck on initializing (i left for more than 4 hours – not exaggerating). So I ended in uninstall – reinstall and now everytime i do it its giving me the error: “failed to install”.

    Can you please help me fix this . Thanks

    Ryan

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